We want you to receive your Dunuwa order as quickly and smoothly as possible.
All ready-to-wear orders are processed within 2–4 business days. Custom orders may take 7–14 business days unless otherwise stated.
• Domestic (Nigeria): 2–5 business days via GIG, DHL, or other trusted couriers
• International: 5–12 business days (customs may affect timing)
Shipping fees are calculated at checkout based on your delivery location.
Note: Customs or import duties may apply for international deliveries. These are the responsibilities of the customer.
If you do not receive your order within the expected time:
• First, check your tracking number (provided via email).
• If there’s still an issue, contact us immediately at support@dunuwa.com.
Please notify us within 24 hours of receiving the order. Attach photos of the item(s), and we’ll resolve the issue quickly with a replacement or refund if needed. Visit our Refunds & Return Policy for more info